Betong Merlin Hotel offers 3-star accommodation in Betong, Thailand. The hotel features an indoor pool and is conveniently located near several cultural landmarks. Guests can enjoy amenities like air-conditioned rooms with free WiFi and a restaurant on-site. Its proximity to the border with Malaysia adds to its significance as a travel destination.
Location
Betong Merlin Hotel is situated approximately 71.5 miles from Penang International Airport. The hotel is conveniently located near several attractions, including Guan Yin Temple and Betong Museum. This makes it an ideal base for exploring cultural sites. Other nearby points of interest include Betong Bell Tower and Namtok Inthason.
Rooms
Each room at Betong Merlin Hotel includes air conditioning and free WiFi. Guests can enjoy a private bathroom equipped with a bidet and complimentary toiletries. Units also feature a TV with satellite channels and a minibar. Some rooms offer garden or mountain views, enhancing the stay experience.
Eat & Drink
The hotel includes a restaurant serving various cuisines and offers room service for guest convenience. A shared lounge area allows for a relaxing environment to unwind after meals. The bar on-site provides options for refreshments throughout the day. Dining experiences can be complemented with views of the surrounding area.
Leisure & Business
An indoor swimming pool is available for guests seeking relaxation or exercise. The hotel also features entertainment staff to enhance the leisure environment. Business travelers can take advantage of the workspaces provided in each room. Additionally, the hotel offers amenities like a sauna and a pool with a view.
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Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Feedback from previous guests about their experience.
56%
liked the hotel and would stay again
5.6/10
Guest rating
Rooms
5.0
Location
8.6
Service
5.0
Dining
5.0
Guest reviews
5.6/10
based on 5 reviews
4.9
4.9/10 based on 109 reviews
Bobby
United States of America,
August
2024
6.6/10
The hotel has a mixed bag of experiences. While the room I stayed in had a great view of Betong in the morning, it lacked cleanliness, which was a major downside. The service at check-in was a bit frustrating, and the location was convenient, being close to town and attractions. Overall, I feel I didn’t get the best value for the money I spent.
Rooms
6.0
The room was brightly lit and offered a nice view of Betong in the morning, but it definitely could have been cleaner.
Service
5.0
The service at check-in could have been better; I received a slip without much explanation, and my passport was held until I asked for it.
Location
8.0
The hotel is conveniently located near town and just a short walk from nearby attractions.
Dining
Facilities
7.0
I didn’t explore the facilities much, but they seemed decent for the price.
Richard
United States of America,
August
2024
5.0/10
The hotel has a great location, being near the town center and easily walkable to various spots. However, my room had a strange smell and was not very clean, which was quite disappointing. The service left a lot to be desired, as the staff were not friendly and struggled with English. Overall, while the location is a plus, the cleanliness and service could use significant improvement.
Rooms
5.0
My room had a weird smell and was in a dirty status, which really took away from my enjoyment. It did have a decent view of Betong in the morning, but that wasn't enough to make up for the lack of cleanliness.
Service
5.0
The service was quite rude and unhelpful. They didn't explain the check-in policy properly and I had to wait too long to get my passport back. The staff definitely need to work on their customer service skills.
Location
8.0
The location is actually quite good, right in the city and just a short stroll away from the town center. It was convenient for exploring local attractions.
Dining
5.0
The dining options were very simple, and I found it odd that breakfast wasn't included in the hotel price. A decent breakfast would have been appreciated.
Facilities
5.0
The hotel facilities seemed outdated and needed some renovation. Unfortunately, this affected my overall comfort during my stay.
Tom
United States of America,
July
2024
5.6/10
The hotel has a fantastic location that's convenient for exploring the town, but unfortunately, it could benefit from some updates, especially in the rooms which felt a bit tired. The service was a letdown as the staff didn’t provide much useful information. Overall, it serves as a decent base but you should manage your expectations regarding the condition of the facilities and customer service.
Rooms
5.0
The rooms were comfortable but showed signs of aging with old carpets and a torn mattress cover. Definitely could use some revamping.
Service
5.0
The service was lacking; the staff didn't offer much support or information about amenities, which was frustrating during my stay.
Location
9.0
The location is great, just a short walk to the town center with shops nearby. This was definitely the highlight of my stay.
Dining
5.0
Dining options were quite basic with no breakfast included in the hotel price, which was disappointing.
Facilities
5.0
Facilities were okay but definitely need some improvement. The overall maintenance wasn't up to par.
Nicholas
United States of America,
June
2024
5.8/10
I stayed at this hotel and found it well-located in the heart of the city, making it easy to walk to various shops and restaurants. The rooms had a pleasant view of Betong, but unfortunately, they smelled strongly of cigarette smoke. The staff weren't very helpful or friendly, which was a downside to my stay. Overall, it's conveniently located, but it could use improvements in cleanliness and service.
Rooms
6.0
The rooms had a nice view of Betong in the morning, but the smell of cigarettes was quite off-putting.
Service
5.0
The service left much to be desired. The staff were not polite and lacked knowledge about customer service.
Location
9.0
The location is fantastic—right in the city center and within walking distance to many shops and food options.
Dining
5.0
Dining options were very basic, and breakfast wasn't included in the hotel price.
Facilities
5.0
Facilities were lacking, particularly in terms of maintaining cleanliness around the hotel.
Matt
United States of America,
June
2024
5.8/10
The hotel is conveniently located in the city center, making it easy to explore nearby attractions. However, the rooms felt quite aged and were in need of better mattresses. I found the service lacking, with some staff being unfriendly and not fully knowledgeable about their policies. Overall, it’s decent for a budget stay, but it could definitely use some improvements.
Rooms
5.0
The rooms were tired-looking and the mattresses were in urgent need of replacement to feel more comfortable.
Service
5.0
The service was inconsistent; while one staff member was helpful, others were rude and didn't explain the check-in process clearly.
Location
9.0
The location is right in the city center, which makes it convenient to stroll around and visit local attractions.
Dining
5.0
Dining options were quite simple, and I was disappointed that breakfast wasn't included in the hotel price.
Facilities
6.0
Facilities seemed basic and could use some modern updates to enhance the overall experience.
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